In order to maintain the high-level of support at StockFetcher, we receive and respond to support via email and the StockFetcher forums. Keeping support in these venues allows us to provide detailed and specific steps for resolving problems and helping to build filters.
Additionally, all account information is transmitted and modified securely, so any account questions may be resolved electronically as well.
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EOD Data sources: DDFPlus & CSI Data Quotes delayed during active market hours. Delay times are at least 15 mins for NASDAQ, 20 mins for NYSE and Amex. Delayed intraday data provided by DDFPlus