Why can't I see charts?

1. Typically when this happens an "ad-blocker" or "pop-up killer" is preventing the charts from appearing. These blockers are sometimes configured to not allow pop-up windows, which StockFetcher uses for many charts. Often these programs will allow you to specify which sites are allowed to present pop-up windows. Try disabling any popup software and any additional browser addins.

2. Try logging out of your account and check if the charts now become available. If this is the case, it's possible a chart setting you've added is preventing the display of charts.

3. Are you using ZoneAlarm? If so, visit the following help topic: ZoneAlarm Other problems from charts not display may include errors in your filter syntax. If you suspect that is the case, please send us a copy of a filter that results in charts which do not appear.

Any additional information you can provide us will help in resolving this problem.

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