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Announcements · Security Notice: Upgrading Your Browser
msg #125446
10/6/2015 2:11:43 PM

In order to provide our customers with a reliable and secure connection to StockFetcher, on November 1, 2015, we will begin disabling access to from browsers that do not support SSL versions TLS 1.1 & TLS 1.2.

The chart below shows what O/S (Operating Systems) and Browsers support TLS 1.1 & TLS 1.2. As you can see, only Windows Vista and XP system users that use Internet Explorer as their browser will not have the ability to support TLS 1.1 & 1.2. According to our most recent stats, Windows XP, Vista and older PC users using Internet Explorer as their browser represent less than 2% of the PC’s that access this site.

In order to maintain a StockFetcher subscription, a handful of Windows XP/Vista users will need to install another browser such as Chrome or FireFox to continue to access

Operating System / Browser Version

Support TLS 1.2

All Windows O/S using last 9 versions of FireFox


All Windows and Mac O/S using last 9 versions of Google Chrome


All Windows O/S using last 9 versions of Opera


All Windows 7 & 8 using last 4 versions of Internet Explorer


All Windows Vista using Internet Explorer


All Windows XP using Internet Explorer


All Windows O/S using Edge (Internet Explorer)


All Mac O/S using the last 2 versions of Safari


Note: Although 98% of all PC/Browser combinations currently in use support TLS 1.1 & TLS 1.2, there is a chance that they may not be enabled in your browser settings. This could be especially true if you’re using an older browser version. If you’re using one of the supported OS/Browsers listed above and cannot access this site after this change, please follow the instructions below.

Enabling SSL Versions TLS 1.1 & TLS 1.2

Please select the browser that you are using to connect to this site:

Internet Explorer:

  1. Open Internet Explorer
  2. Click Alt T and select “Internet Options”.
  3. Select the “Advanced” tab.
  4. Scroll down to the “Security” section.
  5. Locate and check “Use TLS 1.1 and TLS 1.2″.
  6. Then, press the “OK” button.

Google Chrome:

  1. Open Google Chrome
  2. Click Alt F and select “Settings”.
  3. Scroll down and select “Show advanced settings…”
  4. Scroll down to the Network section and click on “Change proxy settings…”
  5. Select the “Advanced” tab.
  6. Scroll down to the “Security” section.
  7. Locate and check “Use TLS 1.1 and TLS 1.2″.
  8. Then, press the “OK” button.


  1. Open FireFox
  2. Type in “about:config” in the URL bar and press Enter
  3. Scroll down to “security.tls.version.max” and press enter
  4. Set the value to 3
  5. Then, press the “OK” button.


  1. Open Opera
  2. Click Ctrl+F12
  3. Click on “Security”
  4. Click on “Security Protocols…”
  5. Check on “Enable TLS 1.1 & TLS 1.2”
  6. Press the “OK” button.
  7. Then, press the “OK” button.


There are no options for enabling SSL protocols. If you are using Safari version 7 or greater, TLS 1.1 & 1.2 are automatically enabled.

Announcements · StockFetcher Site Changes (beta)
msg #125388
10/3/2015 5:57:50 PM

We are sorry you felt this was a "blow off". It was not. It was our response to something we are looking into.

As you are well aware, StockFetcher is a business. As a business, our goal is to add features that have broad appeal and use. So, as a business, we can continue and attract and retain users. Monthly data, while requested by some, as you have indicated, is historically a low demand request.

We do listen to user requests and, in fact, have implemented several requests you have made in that past.

StockFetcher Support

Announcements · StockFetcher Site Changes (beta)
msg #125372
10/2/2015 4:41:25 PM

Thanks for the details and specifics of what you are looking for. We don't have any additional comments at this time, but are looking into adding this data.

Please let us know if you have any additional suggestions or comments!

StockFetcher Support

Announcements · StockFetcher Site Changes (beta)
msg #125308
9/28/2015 4:45:18 PM

kevin_in_ga: Unfortunately, we must not be properly conveying the impact of the re-design.

Here is our message earlier in this thread:

...The changes we are working through have three objectives.

Eliminate old and/or obsolete technology

From a server perspective, we need to replace technology that is no longer supported or prevents us from upgrading to the latest and fastest hardware. Once complete this gives us the ability to implement some features being requested that are more CPU intensive in nature.

On the client side, there are some areas that make this more than just a “face lift”. This includes:
- Replacing Adobe Flash based tools. Flash is not supported on mobile devices and is starting to be phased out in browsers.
- Utilize frameworks that can help to accelerate our development process (ex. bootstrap/jquery/…). In this area, we simply have no choice but to alter the user interface (hopefully for the better).

Better support for mobile platforms

While we won’t have a mobile friendly website after this initial release, we will be in a much better position to offer a StockFetcher solution on phones and non-iOS tablets.

Reduce confusion for users

The vast majority of user feedback we receive from subscribers is that the site is too complex to use. Over the years, we have introduced tools features which complicate or confuse the new user experience. We hope to eliminate some of this confusion going forward and improve the flow for our existing users in the process.

As with any change, this can be disruptive and upsetting for users comfortable with the existing design. We certainly hope to keep the disruption to a minimum but understand some changes are necessary.

We realize we are going to get some things wrong and upset users who have stuck with us through the years. This is, unfortunately, the price we pay to try and keep our technology up to date while planning for some of the features that our advanced users have been requesting.

It is for these reasons and past requests that we offer a preview version (beta) before switching everyone over. So please give it a try and give us your input. Let us know what you like and don’t like.

Best Regards,

Concerning the monthly bars, are you looking for calendar based monthly bars? If so, do you expect partial monthly bars? If you can supply more details and examples of how you might use this data, that will help us understand what would be needed to meet your request.

StockFetcher Support

Announcements · StockFetcher Site Changes (beta)
msg #125304
9/28/2015 3:26:21 PM

@Kevin_in_GA - As indicated in our prior response, while you may only note the obvious "cosmetic" differences, much of the redesign is focused on allowing us to increase and improve the functionality on StockFetcher. We are sorry that the other changes may not be evident to you at this time.

Concerning monthly data, can you provide more details as far as the specifications you are looking for with monthly data? For example, would this be calendar month, including the current partial calendar month? Do you have particular measures/indicators you would like to utilize in filters based on monthly data? If so, can you detail which measures are most important to you? Or are you simply looking for charts based on monthly data? Any details and specifics will help us understand your request.

Thank you,
StockFetcher Support

Announcements · StockFetcher Site Changes (beta)
msg #125289
9/27/2015 8:47:22 AM

@musselmant: The repeated columns with offsets also showed the same name for the current version. If you would like different column names for each, use the following syntax:

and add column rsi(10)
and add column rsi(10) 1 day ago { rsi(10) 1d }
and add column rsi(10) 2 days ago { rsi(10) 2d }

Let us know if you have any questions.
Thanks, Support

Announcements · StockFetcher Site Changes (beta)
msg #125288
9/27/2015 8:39:37 AM


@Mactheriverrat & @Toad: This wrapping issue should be resolve with the chart results.

Please let us know if you continue to run into any issues.

StockFetcher Support

Announcements · StockFetcher Site Changes (beta)
msg #125285
9/26/2015 5:48:43 PM


Thanks for the feedback!

@Mactheriverrat & @Toad: Regarding the trouble with the max columns, when you have a chance, please email a snapshot of the problem. We'll take a look into that right away.

@karennma: We will look into moving the delete function away from other actions. One note - a confirmation dialog is displayed to make sure the click wasn't a mistake.

@bka58: Are you still not seeing results for your filters?

One additional note, for some other support we've received, there are a couple watchlist options available to indicate which watchlists a symbol is in. Just click the then either select Watchlist Matches (all) or Watchlist matches. The latter will just display an icon. When you hover your mouse over that icon, the matching watchlists are displayed.

Let us know if you run into any other issues.

Thanks, Support

StockFetcher for iPad · IOS 9
msg #125235
9/24/2015 2:58:11 PM


We are looking into this issue. We'll let you know when we expect a resolution.

Please feel free to contact if you have any questions.

Best Regards,
StockFetcher Support

Announcements · StockFetcher Site Changes (beta)
msg #125163
9/22/2015 12:07:12 PM


When we tested your account using IE9 we are able to view filter results. When you have a chance, could you revisit the myfilters page, click your browser's refresh button, and let us know if you're able to view results.

Thanks, Support

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