StockFetcher Forums · View by Author: StockFetcher (952 messages) ·  [ Display By: Date / Subject ]<< 1 ... 2 3 4 5 6 ... 96 >> 
StockFetcher for iPad · IOS 9
stockfetcher
msg #125235
9/24/2015 2:58:11 PM

Hi,

We are looking into this issue. We'll let you know when we expect a resolution.

Please feel free to contact support@stockfetcher.com if you have any questions.

Best Regards,
StockFetcher Support

Announcements · StockFetcher Site Changes (beta)
stockfetcher
msg #125163
9/22/2015 12:07:12 PM

Hi,

When we tested your account using IE9 we are able to view filter results. When you have a chance, could you revisit the myfilters page, click your browser's refresh button, and let us know if you're able to view results.

Thanks,
StockFetcher.com Support


Announcements · StockFetcher Site Changes (beta)
stockfetcher
msg #125125
9/21/2015 6:01:16 PM

Hi,

We are looking into both of these issues. With respect to the watchlists, when we view your account, the lists do appear (using Chrome) but your lists are slow due to the number of columns. We'll let you know when this has been resolved.

StockFetcher.com Support

General Discussion · StockFetcher question
stockfetcher
msg #125121
9/21/2015 5:31:56 PM

Hi,

You can "opt out" by visiting http://www.stockfetcher.com and click the "opt out" button near the upper right hand corner of your page.

Best Regards,
StockFetcher.com Support


General Discussion · stockfetcher with google chrome
stockfetcher
msg #125117
9/21/2015 5:01:37 PM

Hi,

When you have a chance, please email support@stockfetcher.com an example of the problem you're encountering.

We'll look into this right away.

Thanks,
StockFetcher.com Support

Announcements · StockFetcher Site Changes (beta)
stockfetcher
msg #125113
9/21/2015 3:17:23 PM

Hi,

We plan to keep the shared lists however this is still under development. We are looking into your request with adding symbols to watchlists.

To edit your global filter, click the upper right "Account->Account Settings" menu option. Then Click the My Filters tab.

Thanks,
StockFetcher Support

Announcements · StockFetcher Site Changes (beta)
stockfetcher
msg #125102
9/21/2015 7:46:15 AM

Hi,

Thanks for the feedback. We have added the "Huge" option for charts.

Best regards,
StockFetcher.com Support


Announcements · StockFetcher Site Changes (beta)
stockfetcher
msg #125096
9/20/2015 8:08:56 AM

Hi

Thank you for all of the passionate feedback. We really do appreciate it.

The changes we are working through have three objectives.

Eliminate old and/or obsolete technology

From a server perspective, we need to replace technology that is no longer supported or prevents us from upgrading to the latest and fastest hardware. Once complete this gives us the ability to implement some features being requested that are more CPU intensive in nature.

On the client side, there are some areas that make this more than just a “face lift”. This includes:
- Replacing Adobe Flash based tools. Flash is not supported on mobile devices and is starting to be phased out in browsers.
- Utilize frameworks that can help to accelerate our development process (ex. bootstrap/jquery/…). In this area, we simply have no choice but to alter the user interface (hopefully for the better).

Better support for mobile platforms

While we won’t have a mobile friendly website after this initial release, we will be in a much better position to offer a StockFetcher solution on phones and non-iOS tablets.

Reduce confusion for users

The vast majority of user feedback we receive from subscribers is that the site is too complex to use. Over the years, we have introduced tools features which complicate or confuse the new user experience. We hope to eliminate some of this confusion going forward and improve the flow for our existing users in the process.

As with any change, this can be disruptive and upsetting for users comfortable with the existing design. We certainly hope to keep the disruption to a minimum but understand some changes are necessary.

We realize we are going to get some things wrong and upset users who have stuck with us through the years. This is, unfortunately, the price we pay to try and keep our technology up to date while planning for some of the features that our advanced users have been requesting.

It is for these reasons and past requests that we offer a preview version (beta) before switching everyone over. So please give it a try and give us your input. Let us know what you like and don’t like.

Best Regards,
StockFetcher


Announcements · StockFetcher Site Changes (beta)
stockfetcher
msg #124987
9/15/2015 6:35:01 AM

Thank you for the suggestions!

If you find there are any issues with the beta let us know as well. We plan on moving the site to the new user interface in the next few weeks.

Best Regards,
StockFetcher.com Support

Announcements · StockFetcher Site Changes (beta)
stockfetcher
msg #124979
9/14/2015 7:12:50 PM

If possible, can you elaborate on what you do not like about the new layout? Any feedback or comments will help us understand the issues you are experiencing.

Thank you!
StockFetcher Support


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