StockFetcher Forums · View by Author: StockFetcher (833 messages) ·  [ Display By: Date / Subject ]<< 1 ... 2 3 4 5 6 ... 84 >> 
General Discussion · Having major problems with new "settings" interface
stockfetcher
msg #117755
1/15/2014 6:23:35 AM

Hi,

When you have a chance, please send support@stockfetcher.com an email with a snapshot of your settings page. It's possible this is a browser issue. Also, we can work through some steps that might help us isolate the issue.

Thanks,
StockFetcher.com Support


General Discussion · SF ... "Arrows" would be a nice addition ...
stockfetcher
msg #117698
1/11/2014 8:16:41 AM

Hi,

We apologize for the delay. We will look into this feature.

In the future you can always assume that if you don't hear from us, we don't have any questions and always give each request serious consideration.

Best Regards,
StockFetcher.com Support

General Discussion · Question about maximum days look back
stockfetcher
msg #117681
1/10/2014 8:50:15 AM

Thanks for the clarification. The period or "look-back" does vary between each function based on the complexity as it has been implemented. Given our internal architecture, we routinely benchmark the performance of each function to determine the "cost" required.

That said, we'll certainly look to increase the value on some of the lower limits. Additionally, we will begin updating the help documentation to reflect the maximum period or "look-back" of each function/measure.

Thank you again for the feedback and please let us know if you have any additional questions or suggestions!

StockFetcher Support



General Discussion · Chart settings
stockfetcher
msg #117667
1/9/2014 6:15:39 PM

Please retry your chart setting changes and let us know if the changes are now working.

Thank you!
StockFetcher Support



General Discussion · Question about maximum days look back
stockfetcher
msg #117664
1/9/2014 5:31:21 PM

By "look back" are you referring to the maximum period for the indicators or the limit on "days ago"?

Thank you!
StockFetcher Support


General Discussion · Chart settings
stockfetcher
msg #117660
1/9/2014 4:40:52 PM

It looks like you had the option "Disable My Settings" selected. This was preventing your changes from being applied.

We went ahead and changed this setting in your account.

Regards,
StockFetcher

General Discussion · Chart settings
stockfetcher
msg #117659
1/9/2014 4:39:35 PM

Hi,

We're looking into this issue now.

Thanks,
StockFetcher

General Discussion · watch lists, saving after changes
stockfetcher
msg #117652
1/9/2014 8:34:12 AM

Hi,

The sort order should now be saved for your watchlists. We currently do not support this sort in watchlist downloads .

Best Regards,
StockFetcher.com Support

General Discussion · Anyone having trouble with Note application on charts?
stockfetcher
msg #117448
12/19/2013 3:31:07 PM

Hi,

Do you see the dialog when clicking on the chart? Also, what browser are you using?

Thanks,
StockFetcher

General Discussion · printing carts
stockfetcher
msg #117363
12/15/2013 8:48:57 AM

Hi,

From firefox you'll need to press Ctrl-P to invoke the print feature. We are looking into why firefox isn't offering the print option from any of it's menus.

Also, we have fixed the issue where a right click brings up the "note" feature.

Let us know if you have any questions.

StockFetcher.com Support

StockFetcher Forums ·  · << 1 ... 2 3 4 5 6 ... 84 >>

*** Disclaimer ***
StockFetcher.com does not endorse or suggest any of the securities which are returned in any of the searches or filters. They are provided purely for informational and research purposes. StockFetcher.com does not recommend particular securities. StockFetcher.com, Vestyl Software, L.L.C. and involved content providers shall not be liable for any errors or delays in the content, or for any actions taken based on the content.


Copyright 2013 - Vestyl Software L.L.C.
Terms of Service | License | Questions or comments? Contact Us
EOD Data sources: DDFPlus & CSI Data
Quotes delayed during active market hours. Delay times are at least 15 mins for NASDAQ, 20 mins for NYSE and Amex. Delayed intraday data provided by DDFPlus